Adobe Reader X Protected Mode and Antivirus

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The sandbox functionality in Adobe Reader X is known to conflict with some antivirus products. 

I’ve installed Reader X at home with no issues.      A post in the Symantec Connect forums indicates Adobe Reader X cannot open on computers that use the Network Threat Protection component of Symantec Endpoint Protection.   The workaround for the moment is to disable Reader’s protected mode.    I don’t use Network Threat Protection at home which is why I didn’t see any issues there.

One Comment

  1. Thanks for posting! My organization uses McAfee and having this knowledge ahead of time may have just saved hours of frustration, troubleshooting, and facepalm-ing.

    Cheers!

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