I’ve been doing more testing with GuardianEdge 9.5.1 since my last post on the subject. A Dell E6500 with Windows 7 64 bit wouldn’t get to the GuardianEdge pre-boot authentication screen. I attributed that to issues specific to Windows 7 64 bit and possibly a OEM drive partition. So I went ahead and tried to upgrade a Windows XP computer from GEHD 8.7 to 9.5.1. It had the same issues. I called support and apparently I didn’t get a memo they tried to send out to everyone who downloaded 9.5.1.
Since its release, we have confirmed reports of error conditions when the Hard Disk client v9.5.1 is installed or upgraded on a specific set of machines.
The following machines are affected:
• Dell E series ( excluding E6400 )
• Dell M Series ( excluding M6500 )
• Dell D830
• Dell XT
• Dell XT2
GuardianEdge is committed to releasing a software update that will address these machine-specific issues in the next few weeks and will inform you as soon as the update is available. We strongly recommend that you do not deploy the Hard Disk client v9.5.1 to these machines until this update is released.