GuardianEdge 9.5.1 patch 1 was released to address the Dell issues that I previously wrote about.
Support provided client installer packages so I could quickly see if this also fixed the issue I had with the Toshiba (sadly it did not). Not sure if I’m going to get a chance to verify this patch resolves the Dell issue this week. It is good news that this patch is out so quickly. We need GEHD 9.5.1 working for our Windows 7 testing to progress.
I’ve tested with one Dell and Windows 7 32 bit. patch 1 solved the original problem in that the computer now successfully boots when it has been shut down. However when it is restarted it comes up with 5 dots on the screen after GuardianEdge authentication and goes no further.