Adobe Reader/Acrobat 7 Support Sunset

I can not find a statement on Adobe’s website saying they no longer support reader/acrobat versions earlier than 8, but actions speak louder than words.
The security bulletin for the vulnerability currently being exploited states:
Acrobat and Adobe Reader 7.0.9 and earlier versions are also affected by these vulnerabilities. Adobe will provide further information as to the nature of the vulnerabilities via the company’s Security Bulletins and Advisories page (http://www.adobe.com/support/security/) once updates are available for all affected versions of Acrobat and Adobe Reader.
That is not very reassuring because the last Adobe Reader/Acrobat security bulletin said the same thing.
Adobe will be providing an update to Adobe Reader 7.0.9 and Acrobat 7.0.9 at a later date.
That update hasn’t been released.
We have a large number of users still running 7.0.9 Standard or Professional. I don’t expect them to be all that excited about ponying up the dough for the upgrade to 8.x. Version 7 isn’t supported with Office 2007 or Vista so they’ll have to upgrade fairly soon anyway.
There has been growing talk (in general, not at work) about Adobe Reader and Acrobat alternatives. Adobe’s product has become more and more bloated. They then have security bulletins as a result of these extra features. FoxIt Reader doesn’t have any reported security vulnerabilities. I don’t have any experience with FoxIt, but it sure seems like time to investigate a change that doesn’t require multiple updates per year.
Update: Not so fast…
On February 20th, Adobe updated its security bulletin to say:

Acrobat and Adobe Reader 7.0.9 and earlier versions are also affected by these vulnerabilities.
Adobe is planning to release an update to Adobe Reader and Acrobat 7 by the end of May 2008 to resolve these security issues in those versions of the products

2 Comments

  1. We’re still waiting as well. I emailed Adobe last August when they had the last problem. The support reply was “we don’t know, talk to Customer Service” The customer service response was “we don’t know talk to support”.

Comments are closed.