I read your email

Interesting article over at zdnet . According to Forrester Consulting 44% of companies with 20,000 employees or more employees have someone paid to monitor email. There are concerns of disclosure of proprietary information, compliance with Sarbanes-Oxley, and worries of a hostile workplace lawsuit.
I’d love to see the actual report rather than this sanitized Zdnet version. Would they say any company that blocks spam and reviews the quarantine for false positives also counts as having an employee who reads the mail?
I suppose this zdnet article is supposed to spark moral outrage. Companies walk a fine line when it comes to being seen as big brother. But each of the concerns listed in this article are legitimate. Some are required by legislation. This all gets back to company policy. Be up front with what monitoring is occurring and why. The policy must be clear and enforced. It cant be a document that is stuck in a drawer.