When we first purchased IMLogic. I believe we had done a bakeoff with IMLogic, Akonix and Facetime. Public IM worms were common back then. And without a IM security product, virus outbreaks occurred and even when no infection occurred the help desk would get flooded with calls from people who got the viral message but …
I had the best experience with Symantec support today. Late last night I put in a ticket for an issue with Endpoint Protection. When I got into work this morning I heard back from a guy who tracked down the answer. As I understand, he saw the issue in the wrong queue and snagged it. …
Symantec Endpoint Protection 12.1 was released on July 5th. A post on Symantec Connect says they are deploying the upgrade licenses via snail mail and sending in alphabetical order. To a certain extent, I can sympathize with a desire to not overwhelm support. But I feel that people who participated in the beta program should be given …
As part of my Symantec Endpoint Encryption (SEE) upgrade, I verified that the new version worked with our main computer models. During that testing, I looked at how boot/shutdown times changed, and verified that the system could still reboot and enter/exist sleep and hibernate correctly. The only problem that came out of that testing was …
Symantec Endpoint Encryption (SEE) 8.0.1 is my first upgrade since Symantec purchased GuardianEdge. It is a newer version inspite of being a lower number than GuardianEdge 9.5.x. I guess it is really too soon to expect big changes. I was hoping they would address some of the installer annoyances. With SEE, you install a management server, …
Symantec released Maintenance patch 3 for SEP 11.0.6. this week. Changes and fixes are listed in the Symantec knowledge base. Release notes are here.
Ouch! Symantec has posted a knowledge base article. Symantec Endpoint Protection will not support Service Pack 1 for Windows 7 or Windows 2008 R2 until SEP 11.0.7 (11.0 Release update 7). There are no known issues. They just aren’t going to certify it until 11.0.7.
Today Symantec pre-announced Symantec Endpoint Protection 12. You can sign up for the public beta now, although the beta bits are not immediately available. It wasn’t stated whether this beta includes the server install or if it is client only. (update - Good news! Symantec commenter reports beta will be the full install and not client only). The full …
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I was asked recently via email how to pragmatically uninstall GuardianEdge. I’d been thinking about something similar, that is how do you migrate endpoint security vendors including Full Disk Encryption. To a certain extent this problem doesn’t affect very many people. Is Full Disk Encryption installed at many companies outside the Federal Government and Government …
Symantec Endpoint Protection (SEP) 11 is getting long in the tooth. It was a huge step forward. But I’m starting to look forward to the next release. Symantec released a small business edition with version 12. So I’m calling the next version of SEP, SEP12.1. That isn’t official. Here’s a list of what I’d like …