Authentium Command Antivirus on Friday detected a handful of Office documents as MSWord/Dropper.B!camelot. I ran a couple of the files through VirusTotal and found Authentium was the only company detecting the file as a virus. In some cases that would be a sign of being on the cutting edge of detection, but in this case its a sign of a false positive.
Friday, I tried to submit the false positives to Authentium using the instruction on their site but received to reply. Today I followed up and was told since I wasn’t a customer, they had no interest in fixing their false positive. I could however report the false positive to Microsoft who would then report it to them. Going to argue with Authentium support a bit more.
[update:]
This will be fixed in an update later today. Frustration relieved. Probably partially self-inflicted.
Related posts:
Any response from the Authentium guys on this ??